Go to planbet.ws/register or click the Register button at the top of any page. Enter your mobile number, create a strong password, fill in your name, date of birth and province, agree to the Terms and Conditions and verify your number via OTP. The whole process takes under two minutes. You must be 18 or older. Registration is completely free — no charge, no minimum deposit just to create an account.
No. Planbet allows exactly one account per person. Creating duplicate accounts is a breach of the Terms and Conditions — all duplicates are closed and any balances inside them are forfeited. If you've lost access to your existing account, contact support@planbet.ws to recover it rather than starting a new one.
Yes, but number changes require identity verification. Contact support@planbet.ws from your registered email address (or the account's verified contact) with your CNIC details and the new number you want to use. Planbet will verify your identity before making the change. This process typically takes one to two working days.
On the Planbet login page, click "Forgot password?" below the password field. Enter your registered mobile number and Planbet will send a reset OTP via SMS. Enter the OTP, set your new password and you'll be logged in straight away. If you no longer have access to that mobile number, email support@planbet.ws with your account details for manual verification.
Planbet requires KYC verification before your first withdrawal. You can register, deposit and place bets without uploading your CNIC. When you request a withdrawal for the first time, you'll be prompted to complete KYC — submit a clear photo of both sides of your CNIC. Planbet processes standard KYC submissions within one working day.
Email support@planbet.ws from your registered contact and request account closure. Any remaining real-money balance will be refunded to your verified payment method before closure. Alternatively, if you want to stop gambling, using Planbet's self-exclusion tool locks your account for a minimum of six months and is handled immediately — it's available in Account Settings under Responsible Gaming.
The minimum deposit on Planbet is Rs 200. This applies to all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard. There is no maximum deposit limit unless you have set one yourself using the deposit limit tool in your account's Responsible Gaming settings.
Log in to your Planbet account and go to the Cashier section. Select Easypaisa or JazzCash as your payment method, enter the amount and confirm. You'll receive a payment prompt on your mobile wallet app — approve it and the funds appear in your Planbet balance within seconds in most cases. Make sure the mobile wallet is registered to your own name to avoid delays.
Easypaisa and JazzCash deposits are usually instant. If your balance hasn't updated after five minutes, first check that the transaction was successfully deducted from your wallet. If it was deducted but not credited to Planbet, take a screenshot of the transaction confirmation and email it to support@planbet.ws with your registered mobile number. The team will investigate and credit your balance manually if confirmed.
Planbet does not charge any fees on deposits. What you deposit is what lands in your betting wallet. Note that your own bank or mobile wallet provider may have their own transaction fees — check with them if unsure. Planbet has no control over third-party wallet fees.
Yes — Planbet's deposit limit tool is in Account Settings under Responsible Gaming. You can set a daily, weekly or monthly cap. Reductions take effect immediately. Increases require a 48-hour cooling-off period as a safeguard. All responsible gaming tools are free to use and won't affect your ability to play within the limits you set.
IBFT transfers typically take one to three hours during banking hours (9am–5pm on working days). Transfers submitted outside banking hours may take until the next working morning. If your IBFT hasn't been credited within four hours during banking hours, email support@planbet.ws with the transaction reference number from your banking app.
Log in to your Planbet account, go to the Cashier and select Withdraw. Choose your payment method, enter the amount and confirm. First-time withdrawals require KYC verification (CNIC submission) before processing. Once verified, Easypaisa and JazzCash withdrawals are usually processed the same day. Planbet always sends withdrawals to the same method used for deposits where possible.
Easypaisa and JazzCash withdrawals are typically processed within a few hours of submission, same day in most cases. IBFT withdrawals take one to two working days. Processing times may be slightly longer during peak periods or if your account is pending KYC. You'll receive an SMS confirmation when the withdrawal is processed on Planbet's side.
The minimum withdrawal on Planbet is Rs 500. There is no upper limit on withdrawals for fully verified accounts, though very large withdrawals may go through an additional security review which can add up to one working day to processing time.
The most common reasons are: KYC verification is incomplete, the withdrawal amount includes active bonus funds that haven't met wagering requirements, or the payment method details don't match your account. Planbet will send you a notification explaining the reason. Email support@planbet.ws if the reason isn't clear — the team can review the specific rejection and tell you what's needed to proceed.
Planbet does not charge withdrawal fees. Your full withdrawal amount is sent to your payment method minus any applicable bonus conditions. Your own wallet provider (Easypaisa, JazzCash, your bank) may apply their standard incoming transfer fees — Planbet has no control over those.
Planbet covers cricket (international and PSL), football (EPL, La Liga, Bundesliga, Serie A, Champions League and more), virtual sports, live casino (Baccarat, Roulette, Blackjack, Andar Bahar), Teen Patti and crash games including Aviator and JetX. New markets and games are added regularly. All bets are placed and settled in PKR.
Live betting on Planbet lets you place bets while a match is in progress. Odds update in real time based on what's happening in the game. Navigate to the match on the Planbet sports page and you'll see the live markets tab. Not all markets available pre-match will be open in play — the available markets depend on the sport and the specific match.
If a bet on Planbet is voided — because the event was abandoned, a market was suspended or an obvious pricing error was identified — the stake is returned to your Planbet wallet in full. You'll receive a notification of the void. Voids are rare and Planbet tries to settle all markets as quickly as possible after an event ends.
Yes. Planbet supports decimal and fractional odds formats. You can switch between them in the display settings of your account. Most Pakistani players use decimal odds which are easier to calculate — a Rs 1,000 bet at odds of 2.50 returns Rs 2,500 total (Rs 1,500 profit).
Cash-out availability on Planbet depends on the sport, market and whether the event is in play. Where available, you'll see a cash-out option against the relevant open bets in your account. The cash-out value is calculated in real time based on current odds. Not all bets or markets are eligible for cash-out.
Log in to your Planbet account, go to the Cricket or PSL section and you'll see all upcoming PSL matches with available markets. Click on a match to see the full market list — match winner, total runs per over, top batsman, wickets and many more. Select your market, enter your stake in PKR and confirm the bet. Live PSL betting is also available once a match starts.
Planbet cricket markets include: match winner, series winner, toss winner, top batsman, top bowler, most sixes, man of the match, total runs in an over (over/under), runs at fall of next wicket, next method of dismissal and many live in-play markets. The number of available markets varies by match importance — major PSL and international fixtures have the most options.
If a cricket match on Planbet is abandoned or reduced to a revised target (DLS method), settlement depends on the specific market rules. Match winner bets are typically voided if the result is a no-result — your stake is returned. Bets on in-play markets that were already decided before the abandonment are settled normally. Full market rules are available in the Planbet Terms and Conditions.
Yes. Planbet covers all Pakistan international cricket — home and away Tests, ODI series, T20I series, as well as major tournaments including the ICC T20 World Cup, Champions Trophy and Asia Cup. Markets are available from the moment fixtures are confirmed. Pre-match betting opens well in advance of the match and live in-play betting starts at the first ball.
The minimum cricket bet on Planbet is Rs 50. Maximum stakes vary by market and are displayed on the bet slip before confirmation. High-value markets such as match winner on major international fixtures generally have higher maximum limits than niche player prop markets.
Virtual sports on Planbet are simulated, computer-generated sporting events that run continuously around the clock — no waiting for real fixtures. They include virtual cricket, virtual football, virtual horse racing and more. Results are determined by certified random number generators, making them entirely fair. You bet on virtual sports the same way as real events — select a market, enter your PKR stake and confirm.
Planbet offers a welcome bonus to new registered players on their first deposit. The current offer details — including percentage, maximum bonus amount and qualifying deposit — are shown at the time of registration and on the promotions page after you log in. Bonus terms including wagering requirements apply. 18+ only. You must opt in to the bonus during or immediately after your first deposit to qualify.
A wagering requirement (also called rollover) means you need to bet a set multiple of the bonus amount before it can be withdrawn as cash. For example, a 5x wagering requirement on a Rs 1,000 bonus means you need to place Rs 5,000 in qualifying bets. Progress is tracked in your account. Different bet types contribute different percentages — single bets on sports typically count 100%, some casino bets may count less. Full details are in each bonus's terms.
Bonus validity periods are stated in the individual bonus terms and are displayed in your account. Typically, welcome bonuses must be wagered within 7 to 30 days of being credited. If the wagering requirement isn't completed within the validity period, the bonus and any winnings from it are removed from your account. Check your bonus terms in the account promotions section after logging in to Planbet.
During registration on Planbet, Step 1 of the sign-up form has an optional field for a promo code or referral code. Enter it there before completing registration. Codes entered after registration are generally not valid — make sure to enter yours during the sign-up process. If you believe a code wasn't applied correctly, contact support@planbet.ws within 24 hours of registering.
Yes. Planbet runs ongoing promotions for existing players including reload bonuses, cashback offers on cricket and PSL markets, crash game promotions and special offers during major tournaments. Logged-in players can see all current promotions in the Promotions section of the platform. Opt-in may be required for some offers. Terms and conditions apply to all promotions.
Planbet uses 256-bit SSL encryption on every page including the login and cashier. Your password is stored as a one-way hash — it cannot be read by anyone, including Planbet staff. Planbet sends login alerts for new devices or locations and requires OTP verification for password resets and sensitive account changes. Your personal data is handled under the Privacy Policy. Planbet will never ask for your password or OTP outside the official platform.
No. Planbet will never ask for your password, OTP or any account credentials through WhatsApp, SMS, email or a phone call. Any such message is a phishing or social engineering attempt. Do not share your details — block and ignore the message. If you've already shared your OTP or password with someone, change your password immediately and contact support@planbet.ws to secure your account.
Change your password immediately by using the "Forgot password?" option on the login page — this will invalidate all active sessions. Then email support@planbet.ws straight away to report the suspicious access. The Planbet team can review your account's session history and take protective measures including a temporary account hold if needed.
Planbet collects and stores only the personal data necessary to operate your account — your mobile number, name, date of birth, and CNIC details for KYC. This data is used to verify your identity, process payments and comply with anti-fraud obligations. Planbet does not sell your personal data to third parties. For full details, read the Planbet Privacy Policy at planbet.ws/privacy-policy.
Go to Account Settings and select Responsible Gaming. Choose Self-Exclusion, select your exclusion period (minimum six months) and confirm. Your account is closed and Planbet stops all marketing to you immediately. Any real-money balance is returned to your verified payment method. Self-exclusion is irreversible for the full exclusion period — it cannot be lifted early. If you need help, contact support@planbet.ws.
Yes — Planbet's cool-off period tool lets you lock your account for between 24 hours and six weeks without closing it permanently. During the cool-off, you cannot log in, deposit or bet. Your account resumes automatically after the period ends. The cool-off tool is in Account Settings under Responsible Gaming and takes effect immediately at no cost. You can also set session time limits to limit how long you play per session.
Planbet's Responsible Gaming page at planbet.ws/responsible-gaming has a full self-assessment quiz and detailed guidance on recognising problem gambling patterns. If you feel gambling is causing harm, use the self-exclusion or cool-off tool immediately — they're available 24/7 in Account Settings. Talking to a trusted friend or family member is also a good first step. Planbet's support team can help you set any protective limit or close your account if needed.
